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About Us
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At the age of 18, our founder and current President,
Daphne Rogers, was in a car accident resulting in a C-5 spinal cord injury . After 3 months of rehab and relearning daily life as a quadriplegic, she headed home, very unsure of what life had to offer with her new situation in 1988.
Reasoning that answering phones was something she could do from a wheelchair, she started an answering service from her home on St. Simons Island, Georgia in 1990. She would soon discover there were endless possibilities for people with disabilities. Those possibilities; growing her business, living a fulfilled family life, and serving others through her faith in Christ, all contributed to the current business culture and core values of SEAS. Her passion for treating others well and going above and beyond the expected still carry over in the Goal, Mission, and Vision at our company.
Over the years, SEAS chose to not focus on catalog or order entry accounts, often where big money and quick growth could be found. Rather, we chose the accounts where businesses need a more personable response over the phone and a tangible relationship with staff and management. Desired accounts were ones where the conclusion of a call brought a feeling of comfort that a caller was truly assisted in more than just placing an order.
SEAS has not strayed from its strong beginnings. We strive to provide a Value to clients through superior service to them and their callers. We work as partners with out clients and always consider what is best for them in account creation, management, and performance.
Reasoning that answering phones was something she could do from a wheelchair, she started an answering service from her home on St. Simons Island, Georgia in 1990. She would soon discover there were endless possibilities for people with disabilities. Those possibilities; growing her business, living a fulfilled family life, and serving others through her faith in Christ, all contributed to the current business culture and core values of SEAS. Her passion for treating others well and going above and beyond the expected still carry over in the Goal, Mission, and Vision at our company.
Over the years, SEAS chose to not focus on catalog or order entry accounts, often where big money and quick growth could be found. Rather, we chose the accounts where businesses need a more personable response over the phone and a tangible relationship with staff and management. Desired accounts were ones where the conclusion of a call brought a feeling of comfort that a caller was truly assisted in more than just placing an order.
SEAS has not strayed from its strong beginnings. We strive to provide a Value to clients through superior service to them and their callers. We work as partners with out clients and always consider what is best for them in account creation, management, and performance.
SEAS is a mid-sized service with all US based staff and operators with English as their 1st language. We do not outsource overflow calls to larger call centers that do not answer your accounts daily. You will recognize your specific operators and there will always be someone available that understands your account specifically.
Management is Always reachable and you are never more than one call away from our President for any issue you deem important. Most clients have her personal cell for use anytime.